Every Word · Every Church · Every Christian

Support

Contact Support

Need help? Submit a support request and our team will get back to you as soon as possible.

1 Your Name

So we can greet you by name when we reply.

2 Your Contact Information

So we know how to reach you about your request.

We will send updates about your request to this email address.

So we can call you if we need to reach you quickly.

If you know your student ID, enter it here. It helps us find your records faster.

Used to verify your identity when looking up your account.

The FBI school you attend or are associated with.

The physical location where you attend classes.

3 What do you need help with?

Pick the category that best matches your situation. We may be able to help you right away!

4 Describe Your Issue

Tell us what you need help with so we can assist you.

Write a short title for your issue, like a subject line in an email.

To help us assist you, try to include:

  • What were you trying to do?
  • What happened instead?
  • When did this start happening?
  • Have you tried anything to fix it?

Don't worry about being too detailed. Just tell us what happened in your own words.

5 Add a Picture (optional)

If you can, add a picture of the problem. This is not required, but it helps us understand your issue.

Don't know how to take a picture of your screen? No problem! Just describe the issue in the description above and we'll figure it out.

What happens after you submit?

  • 1. You will see a confirmation screen with a summary of your request.
  • 2. You will receive a summary email. Check your Spam/Junk folder if you do not see it in your inbox.
  • 3. A support staff member will review your request and respond, usually within 1-2 business days.

Or, if you changed your mind: go back to the home page