Faith Bible Institute
1. Is your site secure for online payments?

We outsource credit/debit card processing to Stripe, allowing our students to make secure payments from practically anywhere in the world.  Stripe is the one of the world’s largest and most secure payment processing companies.

2. What if my school is not listed?
  1. Double check to be certain you are checking under the correct state or country.
  2. Check with your Director to make certain that:
    1. They have completed the registration process for your Location and received the confirmation e-mail.
      1. Schools are not available for online registration until at least one business day after your Director registers your location online.
    2. That you are checking for the correct school name.
3. What if I get a strange error message when I try to register?
  1. On the rare occasions this occurs, our tech team wants to know about and solve your problem, which may be unique to your operating system or web browser.  You can help us by e-mailing us a screen shot of the problem or the error message you receive.
  2. Here are the most common ways to take a screen shot:
    1. With a PC.
      1. Press the “PrintScreen” key and a picture of your whole screen is saved to your clipboard.  Pressing the “Alt” key and “PrintScreen” saves just the active window.
      2. Send us an email with this image, which you can paste in your email by pressing “Control (Ctrl)” and” V”.
    2. With a MAC.
      1. Press “Command” and “Shift” and “3” and your entire screen is saved to your desktop.  Pressing “Command” and “Shift” and “4” gives you a curser to highlight part of your screen and saves it to your desktop.
      2. Send us an email with this image by dragging the image from your desktop to the email.
    3. With iOS (iPads, iPhones, iPods).
      1. Press “Home” ad “Sleep/Wake” until the screen flashes and the picture is saved to your photos app.
    4. With Android devices.
      1. Press “Volume Down” and “Power” or “Home” and “Power” for 1-2 seconds until the screen flashes and look for a ScreenShots folder in your Gallery or Photos App.
4. Can I enroll as an individual if there is not a school location in my area or my Church?

No, Faith Bible Institute is only available for group study.

 

You may request a free DVD promotional packet for your church to consider starting an FBI location.  You only need 10 people to start and there is no cost to your church.

 

Many other Bible Institutes do offer individual programs, but we do not at this time.

 

5. What if I don't know my student ID#

See your director if you do not have your Student ID #. If your director does not have your student ID#, Contact the Registrars office by email at sharon@faithbibleinstitute.com or call 1-866-324-2527 and chose extension 4#

6. I have finished my enrollment. How do I pay my remaining balance?

Your remaining balance should be paid to your local director after class begins.

7. I have finished my enrollment. When do I get my books?

Your book and other materials will be sent to your local director. If you enrolled early, your director should have your books for you on the first night of class

Frequently Asked Questions
Contact us at 1-866-FBI-CLASS (324-2527)